The challenge

Working in the field without a mobile app creates a significant challenge for caseworkers. Important information is often inaccessible during visits, forcing workers to rely on memory, paper notes, or multiple systems. This can lead to delayed documentation, duplicated work, and missed details once they return to the office. Without real-time access, caseworkers spend less time engaging with families and more time trying to reconstruct events afterward, increasing stress and reducing overall efficiency.

The solution

Fieldwork has never been easier! Let CaseFlow Mobile take down your notes, collect your photos and documents, and more!

The CaseFlow Mobile app is NOT a “one-size-fits-all” app. It’s customizable to each user’s data collection scenario.

• • Keep track of time, mileage and geo-locations when you are on the go.
  • Design multiple forms for different staff roles
  • Access existing cases or create new ones on the spot
  • Speak your notes using voice-to-text
  • Map the geoposition when you are onsite
  • Upload photos and documents
  • Even works offline!
  • Travel light!

Expected outcomes

Working in the field with a mobile app significantly improves a caseworker’s ability to respond effectively and efficiently. Access to case forms allows workers to document visits as they occur, verify details on the spot, and reduce reliance on memory or paper notes. This leads to more accurate records, less duplicated work, and faster follow-up.