CaseFlow® pricing

Please feel free to call us with any specific questions – we’re more than happy to help!

Agencies typically save at least 25% of their case management admin expense using CaseFlow.

 

Subscribing to CaseFlow is like hiring an experienced case worker and an admin assistant at a tiny fraction of the cost. Increase your capacity while cutting wasted effort. Even a 1- or 2-person agency will find CaseFlow is a great investment.

 

All CaseFlow customers enjoy cafeteria-style (à la carte) pricing. Subscribe only to what you need. See how your organization lines up with one of these typical scenarios, then tell us your specific needs. We’ll be happy to tailor a firm quote for you.

Small Agency
Scalable Starter Package
$ 49 Monthly, or $570/year
  • + $195 setup
  • Program modules:
    1 from existing library
  • 5 Users
  • Unlimited cases
  • Unlimited documents
  • Email notifications
  • Reports: Standard
  • Spreadsheet import/export
  • Security: Encryption, role-based access, etc.
  • Customization: Initial setup provided, workflow customizable
    by users
  • Training: 2 hours live online
  • Unlimited email support to designated point of contact
  • Maintenance updates: Automatic
  • Extensible via CaseFlow Business Rules
  • Extra-Cost Options:
    HIPAA BAA, auto-filled documents, document review, guest access, online forms, barcode support, integrations, etc.
Franchisee
Standardized Package
$ 850 Yearly
  • + $195 setup
  • Program modules:
    2 from existing library
  • 10 Users
  • Unlimited cases
  • Unlimited documents
  • Email notifications
  • Reports: franchise-specific
  • Spreadsheet import/export
  • Security: Encryption, role-based access, etc.
  • Customization: Initial setup provided, workflow customizable
    by users
  • Training: 2 hours live online
  • Unlimited email support to designated point of contact
  • Maintenance updates: Automatic
  • Extensible via CaseFlow Business Rules
  • Extra-Cost Options:
    HIPAA BAA, auto-filled documents, document review, guest access, online forms, barcode support, integrations, etc.
Medium
Organization
$ ASK ... for a quote
  • + $195 setup
  • Program modules:
    5 existing or custom
  • 50 Users
  • Unlimited cases
  • Unlimited documents
  • Email notifications
  • Reports: Standard + 5 custom
  • Spreadsheet import/export
  • Security: Encryption, role-based access, etc.
  • Customization: Initial setup provided, workflow customizable by users, 100 customization hours
  • Training: 8 hours live online
  • Unlimited phone & email support to designated POC
  • Maintenance updates: Automatic
  • Extensible via CaseFlow Business Rules
  • Extra-Cost Options:
    HIPAA BAA, auto-filled documents, document review, guest access, online forms, barcode support, integrations, etc.
Large/Enterprise
Organization
$ ASK ... for a quote
  • Setup per contract
  • Multiple program modules from existing library or custom
  • Unlimited Users
  • Unlimited cases
  • Unlimited documents
  • Email notifications
  • Reports: Unlimited
  • Unlimited import/export
  • Security: Encryption, role-based access, etc.
  • Customization: Unlimited setup and customization hours, workflow customizable by users
  • Training: Unlimited
  • Custom-designed support package to multiple POCs
  • Maintenance updates: Pre-arranged
  • Extensible via CaseFlow Business Rules
  • Extra-Cost Options:
    HIPAA BAA, Auto-filled documents, document review, guest access, online forms, barcode support, integrations, Design Tool access, Business Rules access, dedicated server(s), etc.

If your users will be unpaid volunteers, let us know. We’ll give you a break on user seats!

 

Sizing your organization

Small Agency/ Starter

Typically dozens of cases/year, hundreds of documents

Franchisee

Pre-established packages tailored to your franchisor’s requirements

Medium Organization

Typically dozens of staff, hundreds of cases, tens of thousands of documents

Large/Enterprise Organization

Typically hundreds or thousands of staff, many offices, including government agencies

“Our prices are low because, like you, we want to make a difference in the world.”

– Ken Phillips, Founder