The challenge

Adoption agencies face a mountain of documentary evidence, lengthy processing times, and government (or even international) regulation. Compounding every step of the process are the high professional expectations and yearnings for a child by the Potential Adoptive Parents. The workflows are complex and they can potentially shift over a span of months or years with changing legal requirements and age-outs.

The solution

CaseFlow has developed a system which streamlines and saves agencies 25% of their management time. Agencies searching for a process upgrade want something that requires no technical expertise to implement, yet provides the flexibility to encompass all the details and documents they need to track. And it has to be affordable.

CaseFlow offers standard and optional features that give any adoption agency what it needs to master their immense workload:

• We set up the software for you, fully tailored to the programs you offer.
• Automate your template documents and review processes.
• Track birthmother intakes, living expenses and releases.
• Use adoptive parent access to make secure submission of documents simple.
• Switch adoptive parent(s) to a different adoption program from a button, preserving all documentation.
• Enjoy full reporting, even for IAAME and foreign governments.

Expected outcomes

After implementation an agency can expect lowered stress in maintaining case documentation plus status reminders of what each case is waiting on. Less time spent on paperwork means your agency will have more time for quality interactions with your clients. And that provides more insurance against later disruptions.